Last week, when I started this “mini-series”, I talked mostly about your network. (Awesome post, btw. You can check it out here.) Today, let’s talk a little about crashes and what can cause them, shall we?
You have SolidWorks open and you go to insert a drawing view. You can hear your computer crunching all the 0’s and 1’s, but what you don’t know is that some bad juju is happening. A bad address, faulty driver, unavailable memory, or some other glitch and, BAM!, you get: There are some common denominators that can contribute to a crash. One is your operating system. Obviously, if you’re running SolidWorks on an unsupported OS, you’re bound to have problems. However, even the supported ones can create issues. Ever have some Microsoft patch hose your system? ‘Nuff said.
Hardware and software combinations can also cause issues. You’ll see people posting about graphics issues fairly regularly in the various forums. More often than not, it comes down to two things. Either they’re using an unsupported card or they have the wrong driver installed. The fix for the first one is pretty obvious. The second one, however, isn’t quite as obvious. Many don’t realize that the driver for an nVidia Quadro xxxxxx that is in a computer they bought from HP or Dell may be different from the driver for a home built computer. When you go to SolidWorks’ testing site, pay attention to the first drop-down menu. If you’re using a branded system, that’s who you should choose for the manufacturer. If it’s home built, then you’d choose your card’s manufacturer. Now that you’ve downloaded the correct driver, you need to uninstall the existing driver, then reboot, stare in awe of how huge your icons are, then install the new driver.
Hardware issues aren’t always just video card related. There have been issues where mice, printers or other periphery have caused problems. Granted, most of the issues could be traced back to the products drivers, but you get my gist here, right?
As far as software goes, every once in a while you’ll hear how SolidWorks doesn’t play nice with AutoCAD or some other software. This is why there are people out there who have machines dedicated solely to SolidWorks. There isn’t too much you can do about it. Sometimes things happen when it comes to software compatibility.
Next up, installation.